Last updated on August 1, 2025

Thank you for visiting and trusting Ingeniary.com ("we," "Ingeniary," or the "Website"). We take your privacy and personal information protection very seriously. To help you understand how we collect, use, store, and share your personal information, this Privacy Policy details our practices, your rights, and how to contact us. Please read this policy carefully before using the Website or purchasing our products.

Information We Collect

a.Information You Provide

Registration and Account Information: Name, email address, phone number, shipping address, billing address, password, etc.;

Order and Payment Information: Order details, purchase history, payment method, invoice information (Note: We generally do not directly store full bank card numbers or payment receipts; third-party payment providers handle payment information);

Customer Service and After-Sales Information: Descriptions, photos, videos, and feedback you provide via chat, email, phone, or forms;

Application and Event Information: Company name, tax ID number, etc. provided when participating in promotions, surveys, sweepstakes, or corporate purchases;

User-Generated Content: Product reviews, comments, or uploaded images/videos (if publicly posted, they may be displayed on the website).

b.Automatically Collected Information

Device and Usage Information: device model, operating system, browser type, IP address, language setting, visit duration, page views, click behavior, referring pages, and bounce rate;

Location Information: based on IP or device location (more precise location information will only be collected with your consent or device permission, for delivery and localized service);

Logs and Error Information: system logs, crash reports, and performance data, used to improve service stability.

c.Information from Third Parties

Logistics and Payment Partners: For shipping and payment processing, our partners will provide us with necessary shipping and payment confirmation information;

Marketing and Analytics Partners: Third-party advertising or analytics services may provide us with aggregated or segmented user behavior data.

Use of Information

We use the information we collect, including Personal Data and Usage Data, to:

Enable your use of our Services, process information you provide through our Services (including verifying that your email address is valid), and process your transactions;

Create an account or profile and share certain information about yourself with other users through your account or profile;

Connect you to our content across multiple devices or platforms;

Provide relevant customer service and care, including responding to your questions, complaints, or comments, and sending and processing survey responses;

Send you notifications, updates, security alerts, and other support and administrative messages, including SMS and mobile alerts for specific purposes;

Process transactions and send you any related information;

Provide you with the information, products, or services you request;

Provide a feature that allows visitors to send links to others telling them about articles or features on the Services. We do not retain email addresses collected for this purpose after sending an email;

Provide you with information, products, or services we believe may be of interest to you, including special opportunities offered by us and our third-party partners;

For internal business purposes, such as improving our services and content;

Detect, investigate, and/or prevent fraudulent, unauthorized, or illegal activity; Maintain the security of our services, including for age verification purposes; Enforce the various terms and conditions of our services; Protect the rights, property, and/or safety of you, us, or others;

Comply with regulatory and legal obligations.

When We Disclose Personal Information

We may disclose your personal information within our group of companies for purposes such as preference management, marketing, customer service functions, and improving user experience.

We may also disclose your personal information to companies outside our group of companies (for example, with partners such as service providers, data processors, contractors, and advertising agencies/networks) for various purposes, such as:

Provide products or services you request: Process transactions or provide products or services on our behalf. For example, fulfilling product or service orders, delivering packages, sending communications, analyzing data, processing payments, transmitting content, managing credit/collections, administering projects, and providing customer service. We may also exchange your personal information with our business partners and business clients when you participate in certain programs or purchase items from certain websites we operate.

Sales and Marketing Purposes: To evaluate, develop, and manage sales and marketing programs and to notify you of promotions and offers for products or services that may be of interest to you. This may include sharing your data with advertising networks/agencies and other partners so that they can offer you products or services they believe will be of interest to you.

Corporate Transactions: Involving a merger, acquisition, or sale of all or part of our company.

Other Reasons: For example, enhancing data and digital assets; improving our website and internal business processes; enhancing product review content on other platforms; participating in commercial trade credit programs; enforcing the terms of use applicable to our services; detecting, preventing, or mitigating fraud and credit risk, security, or technical issues; meeting applicable laws, regulations, legal process, or valid governmental requests; and protecting against imminent harm to the rights, property, or safety of our company, our customers, or the public, as required or permitted by law.

With Your Consent: Other than as described in this Notice.

Information Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information; the potential risk of harm from unauthorized use or disclosure of the personal information; the purposes for which we use the personal information; whether we can achieve those purposes through other means; and applicable laws that require us to retain the information for regulatory purposes or permit us to retain the information to safeguard our legal rights.

Retaining, Modifying, and Deleting Your Personal Data

You may request access to the information you have provided to us. If you would like to make a request, please contact us using the details in the "Contact Us" section below. If you would like to update, correct, amend, or delete any personal information you have previously submitted to us, please let us know by logging in and updating your profile. If you delete certain information, you may not be able to order services in the future unless you resubmit such information. We will comply with your request as soon as reasonably practicable. Please also note that we may retain personal information in our databases for as long as required by law, for necessary operational reasons, or to maintain consistent business practices.

Please note that we need to retain certain information for recordkeeping purposes and/or to complete any transactions you began prior to requesting such changes or deletion (for example, when you participate in a promotion, you may not be able to change or delete the personal information you provided until after the promotion ends). We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Cookies and Tracking Technologies

a.Types of Cookies We Use

Necessary Cookies: Enable basic website functionality (e.g., login status, shopping cart).

Performance and Analytics Cookies: Collect visit statistics, traffic sources, and page behavior.

Functionality Cookies: Remember your selected preferences (language, region, font size).

Advertising/Targeting Cookies: Used to display personalized ads and measure ad effectiveness (third-party ad networks may set these cookies).

b.Management and Disabling

You can manage or disable cookies through your browser settings; however, disabling certain cookies may affect some website functionality or experience. Our websites typically also provide a cookie management panel where you can adjust your preferences upon your first visit or at any time.

Security

We have implemented commercially reasonable and appropriate technical and organizational security measures to help protect your personal data from accidental or unlawful destruction, loss, alteration, misuse, or unauthorized access or disclosure; however, unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, while we strive to protect your user information, we cannot guarantee its security. You use the Services and provide us with information entirely on your own initiative and at your own risk. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe the security of any account you may have with us has been compromised), please immediately notify us of the issue by contacting us using the details in the "Contact Us" section below.

Third-Party Websites

Certain links on the Services may redirect you to third-party websites and services not operated by us. We may also provide social sharing tools that allow you to share your activities on the Services with other websites, and vice versa. The privacy practices of these websites and services are governed by their own privacy policies. We encourage you to carefully read and understand their privacy policies before disclosing any personal information to them.

Children's Privacy Protection

We do not actively collect personal information from children (generally defined as those under the age of 18 or as defined by local law) without verifiable consent from a parent or guardian. If we discover that we have collected personal information from a child without consent, we will delete that information as quickly as possible and make every effort to contact the parent or guardian to resolve the issue. If you believe we hold information about a child without their permission, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices regarding the collection, use, and disclosure of personal information and/or changes in applicable law.

The "Last Updated" date at the top of this page indicates when this Privacy Policy was last revised. If we make changes, we will revise the date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may provide you with additional notice (e.g., by posting a notice on the Services or sending a message to the email address we have on file for you).

We encourage you to review this Privacy Policy periodically to stay informed about our information handling and privacy practices.

Contact Information

If you have any questions or comments about this Privacy Policy or our information handling practices, please contact Ingeniary's Privacy Team at contact@ingeniary.com.